If you have any questions about transfer fees, you can contact us by mail [email protected]

Placement and payment

Depending on the country of transfer, there are the following payment options:

  • Cash to the driver. Prepayment on the site is not required, you transfer the entire amount to the driver upon meeting. When booking, you need to link a card to confirm your intention to travel.
  • Full prepayment on the site. You pay the entire amount, how much the airport transfer costs, in a currency convenient for you.
  • Partial payment when booking online and payment of the balance in cash to the driver upon arrival at the destination.

To pay for an order from a legal entity, select the option with full payment on the site and the option “Issue an invoice”. Important: you can place such an order no later than three banking days. Upon receipt of payment, we will send you a booking confirmation. If the money is not credited to our account one day before the trip, the order will be cancelled.

Payment are made in one of three currencies: rubles, dollars or euros. The debit currency is indicated when choosing a payment method on the right side of the page. The exchange rate may vary and depends on the rate of your card issuing bank.

We accept prepayment by VISA and MasterCard. Both payment systems provide transfer security according to international standards. The data entry operation takes place on a secure page, which is the gateway of the payment system. This guarantees the safety of your data and the delivery of funds.

Yes. Payment is accepted by a VISA/MasterCard certified bank.

We recommend paying in the currency indicated on the voucher. Important: you need to prepare the necessary amount in cash in advance. Payment in another currency can be discussed with the driver, but he will have the right to refuse and ask you to exchange money.

If you order an airport transfer, the price already includes one hour of waiting from the airport pick-up time you specified. If the flight is delayed by less than 30 minutes, the driver will track this and arrive at the time of arrival. If you learn of a longer flight delay, please notify the driver as soon as possible using one of the phone numbers that we will email you. Important: for exceeding the waiting time included in the fare, the driver may ask for an additional fee. If you order a transfer from a hotel, the price includes 15 minutes of waiting from the time specified in the order.

No. The price does not depend on the date of the trip, weekends or holidays, as well as the time of day. This service differs from taxi services and local taxis. For example, with UniTransfers you can book a taxi from the airport to the city for any day at the price indicated on the site now. The only restriction is the rules of the minimum booking time.

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